Last Updated: March 24, 2026

Accepted Payment Methods

We accept the following secure payment methods:

• Shop Pay
• PayPal
• Visa
• Mastercard
• American Express
• Discover
• Elo
• Diners Club
• JCB
• Union Pay
  

All payment methods are processed securely through our encrypted payment gateway. Payment method information must be consistent across all pages of our website.

Currency

All transactions are processed in British Pounds Sterling (GBP). If your payment method is issued in a different currency, your bank or card issuer will apply their current exchange rate and may charge conversion fees. Please contact your financial institution for details on currency conversion rates and international transaction fees.

Payment Processing and Authorization

• When You Will Be Charged: Your payment method will be authorized at the time of order placement, and funds will be captured immediately upon order confirmation.
  
• Authorization Holds: Some banks may place a temporary authorization hold on your account when you place an order. This is not an actual charge and will typically be released within 3-5 business days if the order is cancelled or modified.
  
• Payment Security: Our website uses industry-standard SSL (Secure Socket Layer) encryption to protect your payment information. All checkout pages are HTTPS-secure
  

Pricing Transparency

• Total Cost Disclosure: The total cost of your order—including merchandise, applicable taxes (VAT), and shipping costs—will be clearly displayed at checkout before you confirm your purchase
  

• Price Consistency: Prices displayed on product pages, in shopping carts, and at checkout will always match. We do not add unexpected fees during the checkout process
  

• Accuracy: The price charged will match the price displayed on Google Shopping listings and our website at the time of purchase

Taxes and VAT

• Value Added Tax (VAT): All prices displayed include applicable UK Value Added Tax (VAT) at the current rate unless otherwise stated.
  
• Tax Invoices: A VAT invoice will be included with your order confirmation email. If you require a specific VAT receipt for business purposes, please contact us at Info@panleone.com.
  

Payment Authorization

By providing your payment information, you authorize us to charge your selected payment method for the total amount of your order, including any applicable taxes and shipping fees. You confirm that you are the authorized user of the payment method and that the information provided is accurate and complete.

Failed or Declined Payments

If your payment is declined or fails for any reason:

• We will not process your order until valid payment is received
  
• You will receive an email notification requesting updated payment information
  
• We reserve the right to cancel your order if payment is not successfully processed within 48 hours of order placement
  
• We are not responsible for overdraft or insufficient fund fees charged by your bank
  

Payment Disputes and Chargebacks

If you have a billing concern, we ask that you contact us first at Info@panleone.com to resolve the issue before initiating a chargeback with your bank. We are committed to resolving billing disputes fairly and promptly.
Unauthorized chargebacks may result in:

• Account suspension
  
• Reporting to fraud prevention agencies
  
• Legal action to recover fraudulent chargeback fees and merchandise costs
  

Refund Processing

• Refund Method: All refunds will be issued to the original payment method used for the purchase.

• Refund Timing: Refunds will be processed within 15 business days of return approval, as detailed in our Return and Refund Policy. Please note that depending on your payment provider, it may take an additional 5-10 business days for the refund to appear in your account.
  
• Partial Refunds: In cases where only part of an order is returned, refunds will be prorated accordingly, excluding any original shipping costs (unless the return is due to our error).
  

Recurring Payments

Some services or subscription products (if applicable) may involve recurring billing. You will be clearly notified of any recurring charges before completing your purchase, and you may cancel recurring subscriptions at any time through your account settings or by contacting Info@panleone.com.

Payment Information Storage

• Shop Pay: If you choose to use Shop Pay, your payment information may be stored securely by Shopify's payment system for faster checkout on future purchases.
  
• PayPal: Payments processed through PayPal are subject to PayPal's terms of service and privacy policy.
  
• PCI Compliance: We maintain Payment Card Industry Data Security Standard (PCI DSS) compliance to ensure your payment data is handled securely.
  

Contact Us for Billing Inquiries

For any questions regarding billing, payment methods, or charges, please contact:
Email:Info@panleone.com

Business Address: 30 North Gould Street, Suite R, Sheridan, Wyoming, 82801. United State of America

We aim to respond to all billing inquiries within 24-48 business hours.